Experienced Post Office Resume Template 2018s Top Format

Experienced Post Office Resume Template 2018s Top FormatExperienced Post Office Resume Template - 2018s Top FormatPostal jobs require attention to detail, an understanding of protocol, and physically demanding labor, so enkoranvers that your resume includes that information, as well as your previous postal experience and pertinent past positions.Be sure to include any safety certifications that you hold, including those issued through OSHA. Hiring managers also look for your ability to hire, train, and motivate others, so add quantifiable success at previous jobs. As the face of the USPS, you engage in plenty of customer tafelgeschirr. Describe that experience as well as knowledge of proper cash handling procedures in the skills section.Using the experienced post office resume template below as a guide, create your own document. Create ResumeHelen Campbell100 Main Street, Cityplace, CA, 91019Home (555) 322-7337 Cell (555) 322-7337 example-emailexample.comProfessional ProfileManager with 14 years experience. Exceptional people skills. Versed in customer service, administration and strong organizational skills.. Desires a challenging role as a Automotive Sales Professional.Work HistoryPostmasterAugust 1999 to December 2013 United States Postal Service Brownfield , TXCity Letter CarrierJanuary 1983 to August 1999 United States Postal Service Brownfield, TXEducationHigh School Diploma Academic, 1976 Brownfield High School Brownfield, TX, USAHigh School Diploma Academic, 1976 Lubbock Christian High School Lubbock, TX, USACustomer ServiceExtensive experience in customer service relationships face-to-face, in person and by email.Believes in the importance of creating a positive image of the company.Believes in the importance of brand awarenessAdministrative SkillsResponsible for daily opening and closing of facility.Responsible for daily receipt deposits.Responsible for recruiting, interviewing, training and retention of all employees.Responsible for accountable inventory and quarterly auditing of all accountabilities.Responsible for OSHA and Sarbanes-Oxley compliant programs.Served as a COACH for 15 other offices as the liaison between those offices and Manager of Postal Operations.Responsible for accident prevention, investigation.Responsible for 7 fellow employees being promoted within the company.QualificationsOperations managementComputer proficientQuick learnerTraining and developmentMicrosoft OfficeMicrosoft ExcelExcel in Organizational SkillsAffiliationsMember, National Association of Postal SupervisorsMember, National Association of Postmaster of the United StatesPrevious member, National Association of Letter CarriersServed as local union President, and TreasurerPrevious member, National Association of Sports Officials.Customize ResumeMore Government Resume TemplatesEntry Level Post Office Resume TemplatesExperienced Government Administration Resume Templates

The Best Ways to Improve Your Sales Presentations

The Best Ways to Improve Your sale PresentationsThe Best Ways to Improve Your Sales PresentationsYouve spent hours placing cold calls and have managed to scrape together a few appointments to make your sale pitch. At this point, how you act during your sales presentation will determine whether youll close another sale or walk away in defeat. Stand Up for Your Sales Presentation Always give your presentation standing up rather than sitting. When you stand as you speak, you are speaking from a position of strength. A standing person feels more energetic than a sitting person, and that will come through in your presentation. Its also easier to speak loudly and clearly when youre standing because sitting puts pressure on your diaphragm. Finally, standing allows you to use your body language to its full extent - pacing, gestures, writing on a whiteboard, etc. And body language is a huge part of your appearance and the attitude you project. Make Eye Contact Eye contact is also a c rucial component of body language. Regularly making eye contact with your audience maintains a connection with that person. If youre giving a presentation for more than one person, glance at each of them in turn. Dont just focus on the most important person there, or youll make the rest of your listeners feel excluded. Usually, youll want to maintain eye contact for five to ten seconds at a time before switching to a new person. Make It Enjoyable Try to have fun with your presentation. If you dont enjoy your own presentation, who will? If youre having a good time, that energy will come across in your presentation and will help your audience have a good time, too. Inject a little fun into your presentation - whatever will help you to enjoy yourself. That might be an amusing slide, a great quote, or joke or two thrown in. Just be sure to stick with business-appropriate humor. Then, before your presentation begins, think about how great it will be if your prospect decides to put i n a huge order right on the spot. Visualize yourself in that situation, and bring that mental energy into the room with you. Plan and Practice but Dont Be Stuck to Your Script Anytime you give a presentation you should know in advance exactly what youre going to say. Do some rehearsing, sticking to your script exactly. But when you go into the actual presentation, be prepared to do a little veering from your script. A presentation almost never goes exactly as planned. Your listener might have a question youre not expecting, or he might be very interested in something you mention in passing, inspiring you to dedicate several more minutes to that topic. But in those situations, dont think that youve wasted your time by preparing in advance. Your script provides you with a jumping-off point. Without a distribution policy to start, your presentation would be much weaker. Break the Standard Mold of a Sales Presentation And speaking of scripts, the traditional sales presentation, in which a salesperson talks about his product and the prospect listens, isnt the best way to sell. Any old-style presentation will be designed to work well with a wide sortiment of prospects. As a result, it wont be a perfect fit for ANY prospect in particular. The first step most salespeople should make to improve their sales appointments is to ditch the standard pitch. A typical sales pitch starts with the salesperson describing his company and laying out its role in the industry, including any awards or certifications it might have. The reason salespeople start out this way is quite logical they want to show the prospect that their company is a legitimate and respectable provider, establishing their bona fides from the very beginning. Unfortunately, what the prospect hears is Now I am going to talk about myself and my company for a while. Look, I have slides. The first few minutes of the presentation is when the prospect is listening most closely, but if you fail to say anything that interests him, hell start tuning you out. Find Out the Interest of Your Potential Client During the first appointment, most of your prospects wont be feeling a huge need for change. They may be mildly interested to know what options they have - thats why they agreed to the appointment in the first place - but if you dont pique their interest pretty quickly, your window of opportunity will close. And if the prospect isnt seriously considering making a change, hell hardly be interested in hearing about how your company stacks up compared to Company X. So instead of breaking out your standard PowerPoint deck, try coming up with a new agenda that will revolve around your prospect instead of around yourself. This agenda should be centered around one or several issues that are significant for the prospect. These issues could either be problems that hes facing or opportunities that he wants to seize ideally, youd include some of each. For example, you might start out by saying something like, My goal for this meeting is to help you lower production costs by at least 20 percent. Now youve got the prospects attention. Then you can ask the prospect questions about his current production setup and what hed like to change (and keep the same). At this point, its finally time to talk about your product, but in terms of what the prospect needs. For example, if your prospect cited fewer production line breakdowns as his most pressing need, you can focus on that aspect of your product. Youll be telling the prospect exactly what he wants and needs to hear, and showing at the same time that you listened and are responding to his answers. How do you figure out what issues will interest your prospect? You might pick up on something the prospect says during your cold call. Googling the prospect may also generate some more ideas if your prospect is gearing up to meet new legislation, just had a record-breaking quarter (for good or bad), is about to open up a new office o verseas, or is facing other major changes, you can probably dig up the necessary information online. A third option is to speak with some of your existing customers who are similar to your prospect in size, industry, or schriftart of business. If several customers who are all similar to your prospect mention the same issue, theres a pretty strong likelihood that your prospect will also be concerned about that issue. Make It a Conversation As you design your presentation, remember that interaction is the key to building a presentation that will appeal to the specific prospect in front of you. If instead of doing all the talking you bring the prospect in by asking questions and responding appropriately, you can address that prospects target issues without spending a lot of time on topics that dont interest him. And the more talking the prospect does, the more likely he is to sell himself on your product - which makes closing the deal a whole lot easier. Using a conversational pre sentation structure doesnt mean you should be ad-libbing. On the contrary, its important that you stay organized and do plenty of research and preparation beforehand. The more you know about the prospect before your appointment, the better. If you already have an idea of what the prospects most pressing needs might be in relation to your product, you can bring along customer testimonials, research data, even news stories about how your product will fill those needs. At a minimum, you should have a list of 20 to 30 questions prepared in advance. You almost certainly wont have time to ask that many questions, but its far better to end the appointment without using all your material than it is to groe nachfrage out of things to say. If you use slides in your presentation, you can keep your prospect involved by asking him a question every slide or two - even if its as simple as, Do you have any questions about this? Keeping the prospect involved also keeps him paying attention to your material. If the prospects response to one of your questions takes you off on a tangent, go with it... its better to spend the time talking about subjects that interest the prospect instead of saying Lets talk about it later and moving on to the next slide. Write the Perfect Opening Once youve determined the subject or subjects for your appointment, start by crafting a few sentences that youll use to open the appointment by asking the prospects permission to discuss that subject. For example, you might say, Mr. Prospect, many of my customers are working hard right now to gear up for the upcoming legislation. Fortunately, Ive been able to help them significantly reduce the amount of time and money they need to spend to qualify for the new rules. With your permission, Id like to tell you more about this so that we can see if I can be equally helpful for you. If your research has been successful, your prospect will enthusiastically agree. Probe for More Information Now that you ve gotten the prospects interest, you can start probing for more information. Asking questions is an important part of the appointment for two reasons first, it helps you to qualify the prospect and second, it helps you to fully identify the prospects needs, information you can then use to fine-tune your approach. It also helps to keep your prospects involved by making the appointment more of a conversation and less of a presentation. The Next Steps Towards Closing At this point, you may have impressed the prospect enough that you can now close the sale. In more complex sales processes, the next step may be another meeting, or you may need to draft a formal proposal. In either case, if youre not closing the sale on the spot, be sure to schedule your next activities before you leave the appointment. In other words, you and the prospect should agree on the specific date and time when youll speak again. This helps keep your sales process on track and moving along to the close.

Keep Recognition From Creating Entitled Employees

Keep Recognition From Creating Entitled EmployeesKeep Recognition From Creating Entitled EmployeesWhat makes the rewards and recognition you offer employees memorable and not an entitlement or expectation for the employees? The element of surprise is big for effective rewards and recognition that avoid creating entitled employees. So are four additional conditions because most often you will want to avoid creating entitled employees who no longer appreciate the effort or expense you invest in employee recognition. A long-term employee in a small manufacturing company is a perfect example of the element of surprise. He remarked upon unexpectedly receiving a thermal lunch bag with the company logo, that he had been truly surprised by the recognition. (He and the other employees who had braved a huge snowstorm to come to work were thanked with lunch bags a couple of weeks after the storm.) He said it welches the first recognition he had ever received that was totally unexpected. He said the unexpectedness of the gift had heightened the value to him and he uses the lunch box every day. This is an employee who always receives attendance recognition, and is quick to step up to any challenge for which there is a promised reward. Consequently, he usually knows what reward to expect and when he will receive the reward. The Power of Rewards that Surprise Employees Impromptu rewards and recognition work to your advantage. Expected rewards can become seen as entitlements, and as such, lose their ability to reward and recognize. They become the expectation of the entitled employees who receive them. An entitlement is any reward or recognition that is expected. Once the reward is an expected event or regularly provided recognition, it becomes more of an expectation or entitlement, and less of a reward. As an example, a tech employer provides lunch for employees every Friday. The goals of the lunch were employee recognition and team building because the lunch brought memb ers of various departments together in one space. Since it is an expected recognition, it is not motivating. But, another sign that recognition has become an entitlement is whether people would complain if they lost it. In the case of the Friday lunches, employees look upon them as a perk that comes with working for the company. No lunch? Employee complaints would be long and loud. The lunch adds to the general environment of valuing employees that the company is committed to providing, and the lunch is also successful for team building. But, it is not perceived as rewarding or recognizing and would be viewed as a benefit loss if the lunches were discontinued. Provide Recognition to Strengthen Your Team In fact, in another company, the idea of a weekly lunch for employees was again viewed as an opportunity to strengthen an already tight team. The expectation was stated that the company would provide Friday lunch as a way to build a cohesive team across the company. Further, the employees were expected to eat together in the lunch room to fulfill this purpose. Over time, several of the managers reporting employees had decided not to attend their normal Friday team building luncheon. For several weeks, they stopped into the lunchroom, picked up their lunches, and went back to their desks- not at all the intention of the lunches. The employer reminded them of the purpose of the lunches. The employees then attended the Friday lunch for the next couple of weeks. But, after a few weeks had passed, they hit their employer with an unexpected question. They had skipped the Friday lunch in the company lunchroom once again but they had participated in a team building activity. This time they had gone out to eat at a local restaurant as a group. They were requesting reimbursement for the lunch they had purchased uptown on their own outside of the company lunch. Surprising? This is an example of employee entitlement carried to the nth degree. Sometimes, in Employee Recognition, Its Okay to Create Entitled Employees Sometimes, its okay that employee recognitioncreates entitled employees. In the first companys lunches, referenced above, the employee good-will and team building outweigh the fact that the lunch is now an expected company benefit. In annual company employee longevity awards, as a second example, entitlement is expected. Youll need to decide on a case by case basis. For successful employee rewards and recognition, youll want a balanced mix of expected and unexpected rewards and awards. 4 Ways to Avoid Creating Entitled Employees But, if it is important to you to keep a particular employee recognition from becoming an employee entitlement, youll want to follow these guidelines. Deliver the recognition unexpectedly and not always on the same day or at the same time. The surprise factor will wow your employees.Provide recognition for various contributions. Vary the actions that receive recognition and always inform the employee of exactly why he or she received recognition. (Describe the actions that warranted your recognition.)Vary the format of the recognition. If every employee receives a card and plant for their birthday, youve created an entitlement. You will not reap the benefit that you would with a thoughtfully chosen gift you will hear about it if you miss an employee for any reason. Let recognition come from a variety of people. The boss is not always the appropriate partie to provide recognition. Consider empowering team members, coworkers, the president, reporting staff, HR, and an employee recognition committee to recognize employees. Youll benefit from the numerous people creating reward and recognition opportunities. The keywords in keeping employee recognition from becoming employee entitlement are varied, unexpected, and surprising. Weigh each employee recognition activity that you consider against these three factors when you want to keep recognition from creating entitled employees.