Saturday, December 28, 2019

5 Reasons Why You Should Reject a Job Offer

5 Reasons Why You Should Reject a Job Offer5 Reasons Why You Should Reject a Job Offer5 Reasons Why You Should Reject a Job OfferShould you take the job? Here are five instances when the answer should be no. TWEETUnless you are in very dire straits, the purpose of a job interview is not merely to get any job rather, its to land a job where you can thrive. While it can be tempting to accept the first offer you get, there are times when it is best to turn it down.1) You will be worse off financially than you are now if you take it.Sure, this may not be a factor if youre not working at all, but if you are considering leaving your job for a new one, make sure the payoff is worth it. Besides cousine compensation, you should be looking at vacation packages, flex time, benefits cost to you as well as the actual benefits offerings. Its a good idea to make up a total compensation matrix so that you know all the information. You may still decide to take a financial hit to get into a new career , but at least you will be making an educated decision.2) You will be compromising your partal life more than is acceptable to you.There is almost always a greater investment at the start of a new job than there is in a current one. You will be instantly entering prove yourself zone, when currently you have already proven yourself. So count on equal or greater hours and intensity at the new job. If you can, find out what the real expectations will be of you. Try to informally talk to people who already work there to get a sense of what they think of it. Glassdoor or LinkedIn are treasure-troves of information. Also take the new commute into account. Make sure the extra investment will work for you and your family at this point in your life before taking the job.3) The culture is toxic.You can learn a lot about the culture by picking up on cues in the interview. If the interviewer(s) ask a lot of questions about your ability to fix a culture, take the hint. Look at the stated mission and vision and see how it aligns with your values. If you get an opportunity to use the restroom, or witness the break room, see how clean and well kept they are. Also, do your potential co-workers look happy?4) You will work with incompatible people.Before you accept a job, make sure you have at least interviewed with the person for whom you will be working. As in the previous points, use LinkedIn and Glassdoor to get a sense of your potential co-workers. You will be spending a lot of time with these people so if you dont hit it off, you will likely be miserable.5) You will be acting illegally or unethically to take the job.This would be the case if you have a valid non-compete (rare but they are out there) or if you are planning on working for a competitor while keeping your original job. There is actually a law requiring employees to work in good faith and not intentionally engage in behaviors that could harm the employer.So as you see, there are definitely times when turning do wn the job offer is the best policy. When that is the case, make sure to do so with grace and dignity. A simple Thank you, Ive decided to pursue another opportunity is both true and avoids burning bridges.Need help with your resume? Get a free critique todayRelated Articles

Monday, December 23, 2019

New Employee Welcome Letter Samples

New Employee Welcome Letter SamplesNew Employee Welcome Letter SamplesWant to get a jump on new employee onboarding and continue to build your relationship with your new employee? Use these welcome letters to invite a new employee to meet with you prior to his or her start date. No pressure, really, but if the new employee is available, this meeting helps you welcome the new employee with an agreed upon schedule. Consider holding this welcome meeting on the phone, too. Following are two welcome letters that try to set up a time for a pre-start date planning meeting with your new employee. Note that both of these employees have been hired for exempt jobs. Sample Letter to Set Up a Pre-start Date Planning Meeting with the New Employee Here is a sample new employee welcome letter. Date Name of New Employee New Employee Address City, State, Zip Code Dear (New Employee Name) If youre available in the week before your start date at Georgian Bay Company, Id like to get together in perso n or on the phone. This will allow me to answer any questions that you may have about the benefits package and other issues that may have come up since you accepted our job offer. We can include our Human Resources Manager for part of the meeting. Hed like to welcome you to Georgian Bay, too. We can also spend time discussing your onboarding process. Weve designed a series of activities and meetings that should bring you up-to-speed quickly in your new job. I can also answer any questions that you may have about Georgian Bay Company. When you start a new job at Georgian Bay, we assign a senior employee as your new employee mentor. This meeting will give you the opportunity to meet her, too. Finally, Id like to provide you with early access to our employee wiki. If you have time prior to your start date, the information on the wiki provides a wide range of background information, access to the employee handbook, and answers to any general questions you may have about Georgian Bay Com pany. Since the wiki is open access for any employee, some of the quirkiness of your new coworkers will be apparent to you, too. I understand if you are away on vacation or have other plans during this week before starting your new job. Assuming you are in the area, just let me know a befhigung time to talk, or, if your schedule allows, Id enjoy meeting with you at Georgian Bay. Again, welcome to the Georgian Bay team. We look forward to having you come on board. Regards, Signature - First Name of Boss Name of the Department Manager / Boss SampleLetter to Set Up a Planning Meeting with the New Employee The following welcome letter attempts to set up a time for a planning meeting with your new employee prior to his start date. Date John W. Smith 1832 Hamburg Trail Sterling Heights, MI 00000 Dear John, On behalf of the employee selection team, were so happy to welcome you to St. Thomas Hospital as our newest Physicians Assistant. We know that you will find the work both challengin g and personally and professionally fulfilling. The doctors you will work with as PA are as excited as we are and look forward to having you serve in this crucial role on the team. They have been short PA help for quite a while and feel the void keenly. Withthe hectic pace at the hospital and the unknown patient service numbers on any given day, Id like to meet with you prior to your start date so that we can titelblatt basic information youll need to get started. Our HR generalist,Kaitlin Law, whom you met while interviewing, would also like to sit in on this meeting to share benefits information, the employee handbook, and other orientation necessities. Id also like to share the on-the-job training that we have planned for you so that you can learn our procedures and approach to patient care. One of the other PAs, Sarah Swift, in your new department has volunteered to serve as your mentor while you acclimate and become comfortable in your new role. She will meet with you on your f irst day at the hospital to go over the basics. We understand that many new employees use the time between the end of their former job and the start of their new job as a time for vacations and personal business. So, we completely understand if you are not available for this meeting. If you are, however, the transition will go more smoothly. Please text me to respond and we can set a date if you are available. My cell is 714-221-3245. Sincerely, Mary Wade Director of Human Resources The new employee welcome letters have a second purpose to set up a meeting with the new employee prior to their starting day. Its an effective way to welcome a new employee.

Wednesday, December 18, 2019

Asurion Work-at-Home Jobs - Remote Call Center

Asurion Work-at-Home Jobs - Remote Call CenterAsurion Work-at-Home Jobs - Remote Call CenterIndustry Call center for device replacement insurance claims Company Description Based in Nashville, Tenn., this company began in 1994 as a provider of roadside assistance for motorists. Today, Asurion has 16,000 employees and provides device replacement insurance sold through wireless carriers, retailers and pay-TV providers. Types of Work-at-Home Opportunities While some of its call center positions are in offices, Asurion offers full- and part-time?at-home call center jobsas well. These include At-Home Customer Care Representative These employees handle inbound calls from customers regarding wireless handset insurance claims. This job requires solid phone, computer, and data entry skills, and previous customer tafelgeschirr, retail, or call center experience is preferred.Bilingual At-Home Customer Care Representative The job description and requirements are the same with the except ion that candidates must have one year of customer service experience and be proficient in spoken and writtenEnglish, as well as Spanish or French, depending on where the job is based. Employees can earn a 10% premium for being bilingual. Qualifications Many of these job opportunities require that employees are flexible about work shifts, which can be both day and evening shifts, as well as weekends. You will be expected to wok at your computer for your full shift, with the exception of shorts breaks and a lunch break. Strong verbal and written communication skills are sought, and a high school diploma or GED is required. Depending on the job, applicants may be required to have some previous experience in customer service or retail. PC literacy is important as well, as is the ability to type at least 25 words per minute. For some of these jobs, employees will attend a six-week, online training. Part of the training period will require full-time hours. Technical Requirements Along with these qualifications, applicants must be able to provide their own equipment, which must adhere to the technical requirements of an Asurion home office. This includes a PC with a sound card, headset jack or external speakers, and 2.0 ports, that runs a Windows 7, Windows 8, or Windows 10 operating system. Location Even though these are work-at-home jobs, they can only be done in particular states in the United States. And you must be a resident of the state in which you apply for a position.To find home call center jobs in your state, see this list of remote call center opportunities by state. Pay and Benefits Pay for the English-speaking-only jobs is approximately $11-$12 an hour with incentives, a shift differential and overtime possible. Bilingual employees can earn 10% more. Asurion offers benefits such as medical, dental, and vision insurance, as well as 401(k) plan. Applying to Asurion These work-at-home positions are available for application online at Asurions career page. Select the position ?andhit the application button. It will then ask you to fill out your information and sign up for an account at Asurion. This will direct you to a short online questionnaire. After you complete this, there will be an opportunity to submit a CV and/or a resume.A criminal background check and a drug screening are required.

Friday, December 13, 2019

5 Ways to Find a Career Mentor

5 Ways to Find a Career Mentor5 Ways to Find a Career MentorIf youre looking to change careers, one of the best ways to find your direction is to hitch your wagon to someone whos already been where you want to go- a career berater.In popular lingo, that person is often called a ratgeber a wise counsel who can help you maneuver along your path and reach your career goal. A mentor can be a touchstone along the way, someone to help you map out your career path and expand your network. Some mentors are great coaches, but that quality isnt necessary a mentor can simply be a go-to source of inspiration whose career offers guideposts for you in your job search.Here are some thoughts about how to find a career mentor, and ways to use the relationship to benefit your employment goals.1. Make a blueprintFiguring out the kind of job you want, and how to get it, is an obvious first step in your research. Find someone whos doing what you want to do, make a connection, and dont be shy about your i ntentions.Most people are flattered to find out that someone considers them to be successful, and wants to be like them.2. Match your mentor to your goalsOnce youve fleshed out the basics choosing a career field, a specific position, and a salary range, for example youll be much better positioned to find a good match whose mentorship can really help you move forward in your career.3. Get creativeFor those of us who work from home, or who have part-time or online careers, finding a mentor can be even more challenging avirtual mentor is an increasingly viable option. Decide if youd prefer someone whose career trajectory is similar to what you envision for yourself if youre a woman in a male-dominated industry, for example, a female mentor whos found success in that arena be a great asset to have in your corner.4. Play it both waysIf youre lucky enough to find a great mentor, the relationship can last for the length of your career and the benefits can cut both ways. Mentors often e njoy the professor-student relationship, and can get as much from growing their network, expanding their outlook, and enjoying shared knowledge as the mentee. Its a benefit to point out if your chosen mentor is hesitant to take on the role.5. Branch outWho says you have to stop at one career mentor? If your goals are multi-faceted, and you can juggle the relationships, you may benefit even more from having a mini-network of mentor-counselors, whose can offer different opinions that get your career moving even faster.Readers, share your thoughts about mentoring relationships and how theyvebenefited your career Tell us about your career mentor

Sunday, December 8, 2019

Who is Discussing Supply Chain Manager Resume and Why You Need to Be Concerned

Who is Discussing Supply Chain Manager Resume and Why You Need to Be Concerned What You Dont Know About Supply Chain Manager Resume You are able to work in a variety of sectors for many distinct forms of organisation. Provide certain data on the way you have helped reduce costs before. So when the hiring company hasnt provided a salary for work, we look at salary data from related businesses and locations to think of a sensible estimate for what you may anticipate. Your work will help us increase efficiency and decrease costs. An increasing number of companies these days are seeking generalistspeople with cross-functional expertise, experience and techniques, he explains. For more data on the skills you will need, read our article on the five skills retail employers search for and the way you can demonstrate that you possess them. The entire consulting process generally requires the analysis of the whole supply-chain procedure, including the countermeakoranverss or corrective s to take to attain a greater overall performance. Usually, opportunities will be ideal for people with a bachelors degree and experience with experience in warehouse inventory administration. Clear communication makes everything easier, and though it might sound simple, not everybody knows how to convey information professionally. Thoroughly research each procurer and the way the business is run. To compose an expert supply chain analyst CV, you need to understand how to format the CV and what kind of information to include. Maintain effective relationships with unique departments such as sales, advertising, and operations. The Nuiances of Supply Chain Manager Resume Financial analysts understand how to slice and dice cost of products, particularly if they are already at your business and familiar with your products and their cost drivers. The wellness of the inventory turn is related to the well-being of business. Furthermore, an inventory manager should know about other available suppliers in the region who might be ready to supply your company with materials at a better cost. The purchasing managers must be acquainted with the industry trend and possess the desired knowledge to take the most suitable decision. A supply chain manager must wear many unique hats, and those hats will change based on the sort and makeup of the organization youre seeking to manage. For instance, if the business is searching for someone to improve profitability, you might mention your history of impacting the main point of different businesses. Reverse logistics is the procedure for managing the return of products. If youve worked before as a logistics and supply chain manager or are holding the position and will need to earn a new resume for one more job, you need to bring the expert experience section to your resume. Life, Death, and Supply Chain Manager Resume Consequently, adding more management components or increasing the degree of each component can increase the degree of integration of the company process connection. 1 approach to highlight your achievements is to begin each work history with a succinct description of your duties. Be sure to collect information on all the significant points. Employers utilize a similar process to discover the applicants which best match their open positions. The usage of external consultants is a standard practice among companies. There are likewise a variety of internships which you can apply to independently. For example, there is the more general approach that may be utilized to locate candidates in almost any other professioni.e. The Meaning of Supply Chain Manager Resume Supply chain managers want to guarantee quality at every step together with directing the practice of procurement, production, and distribution. Not everybody is cut out for supply chain administration. A supply chain manager is usually predicted to increase warehouse operations through the usage of lean enterprise prac tices and share warehouse data to boost productivity, quality and client service standards. A supply chain managers resume isnt feasible to write if you havent researched the position thoroughly. Meticulous organisational abilities and an ability to find the larger picture are among the skills required to set out on a career for a supply chain manager Supply chain managers are accountable for the movement of products, from manufacturers and suppliers to the client. You might have to travel overseas to estimate the suitability of products or products, and there can also be opportunities to work abroad with large multinational organisations. The Critical features of Top Supply Chain Talent The very best talent can only be acquired after its been identified. Leading firms now understand the supply chain functional leader as the crucial executive to coordinate the end-to-end supply chain procedure, even though he or she doesnt control all of it. Supply chain professionals must have a comprehension of business continuity basics and strategies. Given the worldwide Supply Chain demands Supply Chain professional should never quit developing new abilities and enhancing existing ones. Supports the evolution of specialist Supply Chain pursuits and attitudes throughout the Company. Inventory control professionals work in a number of climates and conditions. Do ensure your CV is suitably formatted. The 5-Minute Rule for Supply Chain Manager Resume Previous work experience in the area is demanded. In government and in huge businesses, opportunities will be ideal for people who have a masters degree. Working hours are quite standard, though youll be asked to work additional hours if necessary. Once chartered, youll have to complete 30 hours of CPD annually. You merely need a degree that will aid you in finding the sort of job satisfaction youve been seekingthings you know you wont find in your present job. Supply and demand never sleep, so therell be times, as manager, that youll need to work late, work weekends, work so long as youve got to to address an issue. Finding solutions under pressure is an essential part of the job. Rather, you would like your resume to highlight and accentuate the particular abilities and experience your possible employer is searching for.

Wednesday, December 4, 2019

Key Pieces of Writing Resume Military Experience

Key Pieces of Writing Resume Military Experience Ruthless Writing Resume Military Experience Strategies Exploited A good way to get started considering employers needs is to research your intended job. Your job application may just receive a couple of seconds of attention in some job searches, and therefore its critical to make it stand out. Empire Resume cares about assisting you to secure work and ensuring your transition goes smoothly. There is an assortment of options to compose a resume and one can be assured that it isnt an effortless job. No matter the style or format you choose to decide on, dont neglect to adhere to each of the basic resume writing best practices, like using tons of action verbs and focusing on what you can do to help the organization and not what the corporation can do for you. Scannable resumes need specific page designs because computer scanners cant read certain products. When writing a resume, its essential for you to know the sort of job youre browsing for. If you need a job outside the military, you are going to have to use different language and even a different format to pull attention. Browse our military resume examples today to learn how we can assist you, or contact our kollektiv directly to find out more. Youll also have to do plenty of research. Thus, consider the following advice on how to create military to civilian resume. Military to civilian transitions are among the specialities theyve listed on their site. In the modern competitive job market, you must be able to talk on the employers terms. When creating your military resume you are going to be concentrating on the ways your military experience can be readily transferred to a civilian job and possible employers will quickly find the value that youre ready to provide their company. As a veteran, you can assist the civilian sector understand more regarding the military. If you dont understand what job youre suited for, then employers wont know ei ther. Thus, order your document today and provide our best military resume writing service opportunity that will help you transfer your experience and abilities into civilian terminology. The purpose is generally used in resumes of people who want to begin a career in the new sphere. Even in case you have rich military experience, there is absolutely no need to compose a long resume. You might need to leave out or gloss over certain regions of your career whenever they dont have any relevance to your existing career objective. The Awful Side of Writing Resume Military Experience Therefore it has to communicate the proper message. After you get a last paper, request a free revision if its lacking something. No doubts, its a mistaken opinion. Resume writing isnt simple, and there are lots of unique opinions on how best to do it.

Friday, November 29, 2019

Experienced Post Office Resume Template 2018s Top Format

Experienced Post Office Resume Template 2018s Top FormatExperienced Post Office Resume Template - 2018s Top FormatPostal jobs require attention to detail, an understanding of protocol, and physically demanding labor, so enkoranvers that your resume includes that information, as well as your previous postal experience and pertinent past positions.Be sure to include any safety certifications that you hold, including those issued through OSHA. Hiring managers also look for your ability to hire, train, and motivate others, so add quantifiable success at previous jobs. As the face of the USPS, you engage in plenty of customer tafelgeschirr. Describe that experience as well as knowledge of proper cash handling procedures in the skills section.Using the experienced post office resume template below as a guide, create your own document. Create ResumeHelen Campbell100 Main Street, Cityplace, CA, 91019Home (555) 322-7337 Cell (555) 322-7337 example-emailexample.comProfessional ProfileManager with 14 years experience. Exceptional people skills. Versed in customer service, administration and strong organizational skills.. Desires a challenging role as a Automotive Sales Professional.Work HistoryPostmasterAugust 1999 to December 2013 United States Postal Service Brownfield , TXCity Letter CarrierJanuary 1983 to August 1999 United States Postal Service Brownfield, TXEducationHigh School Diploma Academic, 1976 Brownfield High School Brownfield, TX, USAHigh School Diploma Academic, 1976 Lubbock Christian High School Lubbock, TX, USACustomer ServiceExtensive experience in customer service relationships face-to-face, in person and by email.Believes in the importance of creating a positive image of the company.Believes in the importance of brand awarenessAdministrative SkillsResponsible for daily opening and closing of facility.Responsible for daily receipt deposits.Responsible for recruiting, interviewing, training and retention of all employees.Responsible for accountable inventory and quarterly auditing of all accountabilities.Responsible for OSHA and Sarbanes-Oxley compliant programs.Served as a COACH for 15 other offices as the liaison between those offices and Manager of Postal Operations.Responsible for accident prevention, investigation.Responsible for 7 fellow employees being promoted within the company.QualificationsOperations managementComputer proficientQuick learnerTraining and developmentMicrosoft OfficeMicrosoft ExcelExcel in Organizational SkillsAffiliationsMember, National Association of Postal SupervisorsMember, National Association of Postmaster of the United StatesPrevious member, National Association of Letter CarriersServed as local union President, and TreasurerPrevious member, National Association of Sports Officials.Customize ResumeMore Government Resume TemplatesEntry Level Post Office Resume TemplatesExperienced Government Administration Resume Templates

Sunday, November 24, 2019

The Best Ways to Improve Your Sales Presentations

The Best Ways to Improve Your sale PresentationsThe Best Ways to Improve Your Sales PresentationsYouve spent hours placing cold calls and have managed to scrape together a few appointments to make your sale pitch. At this point, how you act during your sales presentation will determine whether youll close another sale or walk away in defeat. Stand Up for Your Sales Presentation Always give your presentation standing up rather than sitting. When you stand as you speak, you are speaking from a position of strength. A standing person feels more energetic than a sitting person, and that will come through in your presentation. Its also easier to speak loudly and clearly when youre standing because sitting puts pressure on your diaphragm. Finally, standing allows you to use your body language to its full extent - pacing, gestures, writing on a whiteboard, etc. And body language is a huge part of your appearance and the attitude you project. Make Eye Contact Eye contact is also a c rucial component of body language. Regularly making eye contact with your audience maintains a connection with that person. If youre giving a presentation for more than one person, glance at each of them in turn. Dont just focus on the most important person there, or youll make the rest of your listeners feel excluded. Usually, youll want to maintain eye contact for five to ten seconds at a time before switching to a new person. Make It Enjoyable Try to have fun with your presentation. If you dont enjoy your own presentation, who will? If youre having a good time, that energy will come across in your presentation and will help your audience have a good time, too. Inject a little fun into your presentation - whatever will help you to enjoy yourself. That might be an amusing slide, a great quote, or joke or two thrown in. Just be sure to stick with business-appropriate humor. Then, before your presentation begins, think about how great it will be if your prospect decides to put i n a huge order right on the spot. Visualize yourself in that situation, and bring that mental energy into the room with you. Plan and Practice but Dont Be Stuck to Your Script Anytime you give a presentation you should know in advance exactly what youre going to say. Do some rehearsing, sticking to your script exactly. But when you go into the actual presentation, be prepared to do a little veering from your script. A presentation almost never goes exactly as planned. Your listener might have a question youre not expecting, or he might be very interested in something you mention in passing, inspiring you to dedicate several more minutes to that topic. But in those situations, dont think that youve wasted your time by preparing in advance. Your script provides you with a jumping-off point. Without a distribution policy to start, your presentation would be much weaker. Break the Standard Mold of a Sales Presentation And speaking of scripts, the traditional sales presentation, in which a salesperson talks about his product and the prospect listens, isnt the best way to sell. Any old-style presentation will be designed to work well with a wide sortiment of prospects. As a result, it wont be a perfect fit for ANY prospect in particular. The first step most salespeople should make to improve their sales appointments is to ditch the standard pitch. A typical sales pitch starts with the salesperson describing his company and laying out its role in the industry, including any awards or certifications it might have. The reason salespeople start out this way is quite logical they want to show the prospect that their company is a legitimate and respectable provider, establishing their bona fides from the very beginning. Unfortunately, what the prospect hears is Now I am going to talk about myself and my company for a while. Look, I have slides. The first few minutes of the presentation is when the prospect is listening most closely, but if you fail to say anything that interests him, hell start tuning you out. Find Out the Interest of Your Potential Client During the first appointment, most of your prospects wont be feeling a huge need for change. They may be mildly interested to know what options they have - thats why they agreed to the appointment in the first place - but if you dont pique their interest pretty quickly, your window of opportunity will close. And if the prospect isnt seriously considering making a change, hell hardly be interested in hearing about how your company stacks up compared to Company X. So instead of breaking out your standard PowerPoint deck, try coming up with a new agenda that will revolve around your prospect instead of around yourself. This agenda should be centered around one or several issues that are significant for the prospect. These issues could either be problems that hes facing or opportunities that he wants to seize ideally, youd include some of each. For example, you might start out by saying something like, My goal for this meeting is to help you lower production costs by at least 20 percent. Now youve got the prospects attention. Then you can ask the prospect questions about his current production setup and what hed like to change (and keep the same). At this point, its finally time to talk about your product, but in terms of what the prospect needs. For example, if your prospect cited fewer production line breakdowns as his most pressing need, you can focus on that aspect of your product. Youll be telling the prospect exactly what he wants and needs to hear, and showing at the same time that you listened and are responding to his answers. How do you figure out what issues will interest your prospect? You might pick up on something the prospect says during your cold call. Googling the prospect may also generate some more ideas if your prospect is gearing up to meet new legislation, just had a record-breaking quarter (for good or bad), is about to open up a new office o verseas, or is facing other major changes, you can probably dig up the necessary information online. A third option is to speak with some of your existing customers who are similar to your prospect in size, industry, or schriftart of business. If several customers who are all similar to your prospect mention the same issue, theres a pretty strong likelihood that your prospect will also be concerned about that issue. Make It a Conversation As you design your presentation, remember that interaction is the key to building a presentation that will appeal to the specific prospect in front of you. If instead of doing all the talking you bring the prospect in by asking questions and responding appropriately, you can address that prospects target issues without spending a lot of time on topics that dont interest him. And the more talking the prospect does, the more likely he is to sell himself on your product - which makes closing the deal a whole lot easier. Using a conversational pre sentation structure doesnt mean you should be ad-libbing. On the contrary, its important that you stay organized and do plenty of research and preparation beforehand. The more you know about the prospect before your appointment, the better. If you already have an idea of what the prospects most pressing needs might be in relation to your product, you can bring along customer testimonials, research data, even news stories about how your product will fill those needs. At a minimum, you should have a list of 20 to 30 questions prepared in advance. You almost certainly wont have time to ask that many questions, but its far better to end the appointment without using all your material than it is to groe nachfrage out of things to say. If you use slides in your presentation, you can keep your prospect involved by asking him a question every slide or two - even if its as simple as, Do you have any questions about this? Keeping the prospect involved also keeps him paying attention to your material. If the prospects response to one of your questions takes you off on a tangent, go with it... its better to spend the time talking about subjects that interest the prospect instead of saying Lets talk about it later and moving on to the next slide. Write the Perfect Opening Once youve determined the subject or subjects for your appointment, start by crafting a few sentences that youll use to open the appointment by asking the prospects permission to discuss that subject. For example, you might say, Mr. Prospect, many of my customers are working hard right now to gear up for the upcoming legislation. Fortunately, Ive been able to help them significantly reduce the amount of time and money they need to spend to qualify for the new rules. With your permission, Id like to tell you more about this so that we can see if I can be equally helpful for you. If your research has been successful, your prospect will enthusiastically agree. Probe for More Information Now that you ve gotten the prospects interest, you can start probing for more information. Asking questions is an important part of the appointment for two reasons first, it helps you to qualify the prospect and second, it helps you to fully identify the prospects needs, information you can then use to fine-tune your approach. It also helps to keep your prospects involved by making the appointment more of a conversation and less of a presentation. The Next Steps Towards Closing At this point, you may have impressed the prospect enough that you can now close the sale. In more complex sales processes, the next step may be another meeting, or you may need to draft a formal proposal. In either case, if youre not closing the sale on the spot, be sure to schedule your next activities before you leave the appointment. In other words, you and the prospect should agree on the specific date and time when youll speak again. This helps keep your sales process on track and moving along to the close.

Thursday, November 21, 2019

Keep Recognition From Creating Entitled Employees

Keep Recognition From Creating Entitled EmployeesKeep Recognition From Creating Entitled EmployeesWhat makes the rewards and recognition you offer employees memorable and not an entitlement or expectation for the employees? The element of surprise is big for effective rewards and recognition that avoid creating entitled employees. So are four additional conditions because most often you will want to avoid creating entitled employees who no longer appreciate the effort or expense you invest in employee recognition. A long-term employee in a small manufacturing company is a perfect example of the element of surprise. He remarked upon unexpectedly receiving a thermal lunch bag with the company logo, that he had been truly surprised by the recognition. (He and the other employees who had braved a huge snowstorm to come to work were thanked with lunch bags a couple of weeks after the storm.) He said it welches the first recognition he had ever received that was totally unexpected. He said the unexpectedness of the gift had heightened the value to him and he uses the lunch box every day. This is an employee who always receives attendance recognition, and is quick to step up to any challenge for which there is a promised reward. Consequently, he usually knows what reward to expect and when he will receive the reward. The Power of Rewards that Surprise Employees Impromptu rewards and recognition work to your advantage. Expected rewards can become seen as entitlements, and as such, lose their ability to reward and recognize. They become the expectation of the entitled employees who receive them. An entitlement is any reward or recognition that is expected. Once the reward is an expected event or regularly provided recognition, it becomes more of an expectation or entitlement, and less of a reward. As an example, a tech employer provides lunch for employees every Friday. The goals of the lunch were employee recognition and team building because the lunch brought memb ers of various departments together in one space. Since it is an expected recognition, it is not motivating. But, another sign that recognition has become an entitlement is whether people would complain if they lost it. In the case of the Friday lunches, employees look upon them as a perk that comes with working for the company. No lunch? Employee complaints would be long and loud. The lunch adds to the general environment of valuing employees that the company is committed to providing, and the lunch is also successful for team building. But, it is not perceived as rewarding or recognizing and would be viewed as a benefit loss if the lunches were discontinued. Provide Recognition to Strengthen Your Team In fact, in another company, the idea of a weekly lunch for employees was again viewed as an opportunity to strengthen an already tight team. The expectation was stated that the company would provide Friday lunch as a way to build a cohesive team across the company. Further, the employees were expected to eat together in the lunch room to fulfill this purpose. Over time, several of the managers reporting employees had decided not to attend their normal Friday team building luncheon. For several weeks, they stopped into the lunchroom, picked up their lunches, and went back to their desks- not at all the intention of the lunches. The employer reminded them of the purpose of the lunches. The employees then attended the Friday lunch for the next couple of weeks. But, after a few weeks had passed, they hit their employer with an unexpected question. They had skipped the Friday lunch in the company lunchroom once again but they had participated in a team building activity. This time they had gone out to eat at a local restaurant as a group. They were requesting reimbursement for the lunch they had purchased uptown on their own outside of the company lunch. Surprising? This is an example of employee entitlement carried to the nth degree. Sometimes, in Employee Recognition, Its Okay to Create Entitled Employees Sometimes, its okay that employee recognitioncreates entitled employees. In the first companys lunches, referenced above, the employee good-will and team building outweigh the fact that the lunch is now an expected company benefit. In annual company employee longevity awards, as a second example, entitlement is expected. Youll need to decide on a case by case basis. For successful employee rewards and recognition, youll want a balanced mix of expected and unexpected rewards and awards. 4 Ways to Avoid Creating Entitled Employees But, if it is important to you to keep a particular employee recognition from becoming an employee entitlement, youll want to follow these guidelines. Deliver the recognition unexpectedly and not always on the same day or at the same time. The surprise factor will wow your employees.Provide recognition for various contributions. Vary the actions that receive recognition and always inform the employee of exactly why he or she received recognition. (Describe the actions that warranted your recognition.)Vary the format of the recognition. If every employee receives a card and plant for their birthday, youve created an entitlement. You will not reap the benefit that you would with a thoughtfully chosen gift you will hear about it if you miss an employee for any reason. Let recognition come from a variety of people. The boss is not always the appropriate partie to provide recognition. Consider empowering team members, coworkers, the president, reporting staff, HR, and an employee recognition committee to recognize employees. Youll benefit from the numerous people creating reward and recognition opportunities. The keywords in keeping employee recognition from becoming employee entitlement are varied, unexpected, and surprising. Weigh each employee recognition activity that you consider against these three factors when you want to keep recognition from creating entitled employees.